Welcome to Oakline.app ("Oakline", "we", "us", "our").
Oakline is a Software as a Service (SaaS) platform designed to support organisations with booking management, staff management, payments, and operational administration.
Oakline provides tools to organisations but does not deliver or operate the services listed on the platform.
By accessing or using Oakline.app, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the service.
Oakline acts solely as a technology provider.
Each organisation using Oakline is independently responsible for:
Oakline is not responsible for the delivery, quality, or safety of any sessions, activities, or services offered by organisations using the platform.
You must be at least 18 years old and legally capable of entering into a binding agreement to use Oakline.
If you use Oakline on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
To use Oakline, you must create an account and provide accurate, complete, and up-to-date information.
You are responsible for:
Oakline is not responsible for unauthorised access resulting from failure to keep login details secure.
You agree to use Oakline only for lawful purposes and in accordance with these Terms.
You must not:
You retain ownership of all data you upload to Oakline.
Organisations using Oakline are responsible for ensuring they have a lawful basis to collect and process personal data, including children’s data.
Oakline processes data on behalf of organisations and acts as a data processor. Organisations act as data controllers and are responsible for compliance with data protection laws.
By using the platform, you grant Oakline a limited licence to process your data solely for the purpose of providing the service.
Oakline does not sell user data.
Some features of Oakline may require payment.
Oakline is not responsible for disputes between organisations and their customers, including refunds, cancellations, or service delivery issues.
All fees are exclusive of taxes unless stated otherwise.
Oakline is provided on an "as is" and "as available" basis.
We aim to provide a reliable service but do not guarantee uninterrupted availability. Maintenance, updates, or technical issues may result in temporary downtime.
To the maximum extent permitted by law:
Our total liability shall not exceed the amount paid by you in the previous 12 months.
Oakline does not provide childcare or supervision services.
Organisations using Oakline are solely responsible for:
Oakline does not accept responsibility for any incidents occurring during sessions or activities.
We may suspend or terminate your account if you:
You may terminate your account at any time through the platform.
Upon termination, access to the platform may be removed and data handling will follow our Privacy Policy.
We may update these Terms from time to time.
Continued use of Oakline after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales.
For questions regarding these Terms, contact:
Email: support@oakline.com