Responsible handling of family information

Security and privacy designed into everyday access

Oakline handles operational and family information that deserves careful controls. We limit access by role, use secure web connections and keep payments within Stripe.

At a glance

What this means in practice

Role-based access

Provider, staff and parent areas expose different workflows and records according to the signed-in role.

Stripe-hosted payment collection

Card details are collected through Stripe payment interfaces rather than stored in Oakline booking records.

Secure transport

Production traffic uses HTTPS, with security headers and protected authentication sessions.

Connected by design

Built for work that continues beyond checkout

Privacy controls for providers

Providers control staff access and are responsible for using family information in line with their policies and legal obligations.

Operational resilience

Production operations include backups, error monitoring and controlled deployment processes.

Clear routes for questions

Privacy and security questions can be raised directly with Oakline through the contact and support channels.

Bring your next session into one workflow

Start without a card or speak to Oakline about how your programme currently runs.