Managing Extras & Upsells
Extras are additional items or services that parents can purchase alongside a session booking. Common examples include lunch clubs, t-shirts, extended hours, or merchandise.
Overview
Extras are linked to specific sessions. When a parent books a session that has linked extras, they will be presented with the option to add these items to their basket before checkout.
Creating an Extra
- Navigate to Extras in the admin sidebar.
- Click the Add Extra button.
- Fill in the details:
- Name: The name of the item (e.g., "Late Pick-up").
- Price: The additional cost for this item (e.g., "5.00").
- Description: Optional details about the extra.
- Active: Keep this checked to make it available immediately.
- Link to Sessions: You must select at least one session type. This extra will only appear for bookings of the selected sessions.
- Party Sessions: If you link an extra to a Party Session (e.g., "Birthday Party"), it will appear as an option for the parent to add during the party planning flow (e.g., "Party Bags", "Food Boxes").
- Click Save.
Editing or Deleting Extras
- Edit: Click the pencil icon next to an extra to change its price, name, or update which sessions it is linked to. WARNING: Changing the price will not affect existing bookings, only new ones.
- Delete: Click the trash icon to remove an extra. This effectively archives it; it will no longer be offered for new bookings, but historical data is preserved.
How Parents See Extras
When a parent selects a session and proceeds to booking:
- They select the child attending.
- If the session has linked extras, a section "Available Extras" appears.
- They can toggle intended extras (e.g., "Add Lunch Club +£3.00").
- The total price is updated automatically.
Reporting
Revenue from extras is included in your financial reports. In the "Income Breakdown", you can often see a separation between "Session Fees" and "Extras" depending on your report configuration.