Accident & Incident Logs
Ensuring the safety and well-being of every child is our top priority. The Accident & Incident Logs feature allows staff to document any events accurately and keep parents informed through clear, professional communication.
Role-Based Access
This feature is restricted to Admins and Authorized Staff. Only these roles can create, view, or archive logs to ensure data privacy and security.
How to Create a Log (Step-by-Step)
Recording an incident is a straightforward process designed to be completed quickly during or after a session.
Step 1: Access the Logs
Navigate to Health & Safety > Accident Logs in the Admin Sidebar. Click the "New Accident Log" button in the top right corner.
Step 2: Select the Session and Date
- Choose a Session: Start by typing the name of the session (e.g., "Forest Explorers").
- Select the Date: Choose the specific date when the incident occurred.
- Attendee List: Once the session and date are selected, the system will automatically populate a list of all children who were booked for that specific occurrence.
Step 3: Select Involved Children
Check the box next to the name(s) of the child or children involved in the incident. You can select multiple children if it was a group occurrence.
Step 4: Document the Details
Fill in the following fields:
- Time of Incident: The approximate time it happened.
- Location: Briefly describe where it took place (e.g., "The Mud Kitchen").
- Description: Provide a factual and clear account of what happened.
- Action Taken: Describe the first aid or immediate steps taken by the staff.
- Follow-up Needed: Note if any further observation or medical attention is required.
Step 5: Save the Report
Click "Save Accident Log". The report is now stored securely in the system.
Notifying Parents
After saving a log, you have the option to immediately send an email notification to the parents of the involved children.
- Email Preview: A modal will appear showing the pre-filled email template.
- Personalization: You can edit the subject or body of the email to add specific details before sending.
- Send: Click "Send Email Notification".
[!NOTE]
The system keeps an immutable snapshot of every email sent, including the exact content and the timestamp. This provides a clear audit trail and ensures compliance with health and safety standards.
Managing Existing Logs
The main Accident Logs page allows you to:
- Filter: Find logs by date range, session name, or specific child.
- View History: Click on any log to see its full details and see if an email was already sent to the parents.
- Archive: Once a log is no longer active or relevant for immediate tracking, it can be moved to the archive to keep your main list clean.